Refund policy
At SuryatraWellnessEdit, we value your journey with us. If your purchase doesn't meet your expectations, we’re committed to making it right.
Mandatory Unboxing Video
To ensure a smooth resolution, please record a continuous unboxing video showing the sealed package from all sides. This is required for all return or exchange claims.
7-Day Window
Requests must be initiated within 7 days of delivery. Items must be in original condition, unworn, and with all SuryatraWellnessEdit tags attached.
Easy Exchanges
After a successful quality inspection of your return, you may exchange it for any product of equivalent value from our collection.
The SuryatraWellnessEdit Promise
Your satisfaction is our priority. Any valid discounts or promotional offers used on your original order will be honored for your replacement.
- Shipping Policy: Reverse shipping costs for returns are covered by the customer.
- Final Sale: Items purchased during clearance or flash sales are not eligible for return or exchange.
Have questions about your order?
Contact SuryatraWellnessEdit Support